Worst customer service

<p>I bought a Torino/9618 Corner Chocolate couch R17000 16 December 2015, less than 4 months later was already changing colour and wearing off. I went and reported to the store they showed no interest in my claim or my concerns as there customer. But instead they accused me of being the cause. I am really disapointed in the customer service and the way they conduct business because it showed me they are only concerned in customer purchasing the product but not in customer satisfaction. I further sent them an email attaching photos of defects they did not respond to my email did not investigate but had already concluded that im at fault. I feel that as a manager living in the same complex as me could have at least had a look at the couches consulted professionals and gave me feedback.</p>