JL
Jaco-Marie Landman
1 reviews | Active since May 2020
23 Oct 2025, 11:29
Very Disappointed, dissatisfied client!
Please DON'T ever spend your hard earned money at UFO Furniture Alberton. "AFTERMARKET SERVICE" is not a word in their vocabulary, it is non existent! They come up with any and all excuses not pay out or exchange products you paid for and ARE still under warranty. Their employees have NO people skills and are so arrogant. ZERO STARS IS MORE ACCURATE, but on here we are polite.
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Replies (1)
UFO Furniture's replyOfficial
23 Oct 2025, 15:49Dear Jaco-Marie Landman,
Thank you for contacting us.
We apologise for the inconvenience caused by our store in Alberton. We have arranged for the base/ set to be delivered to your house tomorrow. There was just a miscommunication which has now been sorted.
Kind regards,
Pinda Nyembe
Customer Experience Manager
***
***
Thank you for contacting us.
We apologise for the inconvenience caused by our store in Alberton. We have arranged for the base/ set to be delivered to your house tomorrow. There was just a miscommunication which has now been sorted.
Kind regards,
Pinda Nyembe
Customer Experience Manager
***
***
UFO Furniture's reply23 Oct 2025, 15:49
Official
Dear Jaco-Marie Landman,
Thank you for contacting us.
We apologise for the inconvenience caused by our store in Alberton. We have arranged for the base/ set to be delivered to your house tomorrow. There was just a miscommunication which has now been sorted.
Kind regards,
Pinda Nyembe
Customer Experience Manager
***
***
Thank you for contacting us.
We apologise for the inconvenience caused by our store in Alberton. We have arranged for the base/ set to be delivered to your house tomorrow. There was just a miscommunication which has now been sorted.
Kind regards,
Pinda Nyembe
Customer Experience Manager
***
***