TV
Tanya V
1 reviews | Active since Oct 2023
13 May 2026, 18:55
Useless UFO furniture
Bought a mattress from them. Mattress was within the first three months sagging and sunk in the middle. After service was useless, refused to change mattress even with a warranty
Helpful (0)
Replies (1)0
Replies (1)
UFO Furniture's replyOfficial
14 May 2026, 10:03Dear Tanya,
Thank you for taking my call earlier.
As discussed, will you please send me a copy of the invoice and the pictures and video of the faulty base set.
I will investigate and talk to the supplier to find out what went wrong.
Kind regards,
Pinda Nyembe,
Customer Experience Manager
Thank you for taking my call earlier.
As discussed, will you please send me a copy of the invoice and the pictures and video of the faulty base set.
I will investigate and talk to the supplier to find out what went wrong.
Kind regards,
Pinda Nyembe,
Customer Experience Manager
UFO Furniture's reply14 May 2026, 10:03
Official
Dear Tanya,
Thank you for taking my call earlier.
As discussed, will you please send me a copy of the invoice and the pictures and video of the faulty base set.
I will investigate and talk to the supplier to find out what went wrong.
Kind regards,
Pinda Nyembe,
Customer Experience Manager
Thank you for taking my call earlier.
As discussed, will you please send me a copy of the invoice and the pictures and video of the faulty base set.
I will investigate and talk to the supplier to find out what went wrong.
Kind regards,
Pinda Nyembe,
Customer Experience Manager