Useless service don't waste time or money

Wish i could give no star at all!!! Bought a lounge suite on special for R34000. December 2019. Laid a complaint 14 of march 2021 when i eventually saw the noises coming from the reclining seats were the springs coming out. Four springs till now from 3 different seats. Received some feedback today after almost a month of emailing and phoning multiple times, "we can arrange for it to be picked up and repaired". I wonder what we'll be sitting on for the time being since they cant even tell me how long the repairs will take. And even more how long will it last after the repair are done, if the new one didn't even last a year. Bottom line don't buy their products. No service at all. Can't even tell me where i can take my complaints. Hello Peter and social media sound like a good idea.