Unhappy customer

I bought couches and a bed from the black Friday sale. The sales consultants name is Angela. Within a week I reported that the couches are faulty and the bed is faulty too. She said the factory is closed and as soon as they open she will let me know. Then I purchase dinning chairs in december which was wrongly installed. I complained again they changed them and brought new chairs this time the manager in tervined and promise to sort it out. Since she is bizzy selling but she cannot handle complains

During the first week of January I called in she gave axcusses as she does. after I spend the whole month with the items that I am not happy with. Last contact was last week Friday after promising that she will send someone she did not till I contacted her she promise to come back till today I am still waiting.

I am very disappointed and angry with this bad service and treatment like they borrowed me their furniture. I paid for the furniture and I want what I paid for.

She is a disappointment and selling things that she cannot maintain.

How can she treat me this way She don't care she has made commission now she is interested in the next person that she can make commission from as for me she has out me in fill 13.

This are people who is killing our community and the South Africa's economy. How many more customer is she treating like this.

My details are as below

Thembi - ***

Regards Thembi