PC
Pumza C
1 reviews | Active since May 2024
30 Jul 2024, 13:50
UFO Poor quality products
**** products of UFO with high prices that doesn't deserve its quality, I bought a Sofa that was 26k at Mabopane branch in Central City in September last year. It's not even a year the Sofa is cracked, The coffee table I bought for 8k is cracked. When I contact them they promise to get back to me but no response till now. Chinese products are better than UFO we only follow the name they are selling poor quality products.
Helpful (0)
Replies (1)0
Replies (1)
UFO Furniture's replyOfficial
30 Jul 2024, 15:26Dear…Pumza Cembi…………….
We're sorry to hear that you've had inconsistent experiences with our product.
We take quality control very seriously, and we would like to investigate this further.
Our apologies for the delay in resolving your complaint.
I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP.
Kind Regards,
Customer Service
Gerald Gotha
We're sorry to hear that you've had inconsistent experiences with our product.
We take quality control very seriously, and we would like to investigate this further.
Our apologies for the delay in resolving your complaint.
I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP.
Kind Regards,
Customer Service
Gerald Gotha
UFO Furniture's reply30 Jul 2024, 15:26
Official
Dear…Pumza Cembi…………….
We're sorry to hear that you've had inconsistent experiences with our product.
We take quality control very seriously, and we would like to investigate this further.
Our apologies for the delay in resolving your complaint.
I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP.
Kind Regards,
Customer Service
Gerald Gotha
We're sorry to hear that you've had inconsistent experiences with our product.
We take quality control very seriously, and we would like to investigate this further.
Our apologies for the delay in resolving your complaint.
I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP.
Kind Regards,
Customer Service
Gerald Gotha