AS
Asanda S

1 reviews | Active since Feb 2020

21 Jan 2022, 11:26

UFO nightmare

I bought my lounge suite last month December 2021 for R45000.00 cash and I deeply regret purchasing it from UFO because if you seat for more than 5 minutes your bums sink and hit the planks 😡😡 I lodged a complaint then the manager Johan asked me to wait as he is attending to it and never came back to me. I called them and a lady named Siphokazi asked to be emailed the pictures of the couches and that's the end. I advise people to never buy from this Shop because they only care about taking your money and nothing more

0
Replies (3)
UFO Furniture
UFO Furniture's reply21 Jan 2022, 11:35
Official
Good Day

Thank you for writing to us. We always appreciate getting feedback from our Customers. 

I am so sorry to hear about your experience. We will do our outmost best to resolve this issue as soon as possible. 

Kind regards

Chynell Klopper
CEM Manager 
AS
Asanda S's update06 Sept 2023, 20:16
Reviewer Update
Thanks a lot for solving my issue and exchanged the faulty lounge suite for a new one, I will be buying again from you very soon.
UFO Furniture
UFO Furniture's reply07 Sept 2023, 09:50
Official
Good Day

Thank you for writing to us. We always appreciate getting feedback from our Customers. 

I am so happy about your experience. We will do our outmost best to keep up the improved service 

Kind regards

Gerald Gotha
CEM Manager