UFO furniture delivery failure

I bought a lounge set on 12 April 2018 at the UFO( United Furniture Outlets) Savannah Mall branch with a Bed and I bought them specifically because my husband had an accident and when he was discharged we needed a comfortable bed and a recliner couch for his knee injury. It is now 3 May 2018 and I have been told stories with no delivery of the products. They gladly swipe my card, took my R36650 including delivery and after that they give me such a poor service. I am not even sure if they even have the set in their stores or place where they keep stock actually I don't even know if they have stock at all.

The UFO people have been sending me and my mother in law from pillar to post and we have not received the products. My husband is now almost healed and he will soon be going to work and I don’t think we still need the lounge suite and the bed as before.