UFO accepts order and payment then disappear

I made an order on the UFO Furniture website on 25 November 2022 including delivery. I got an email immdiately confirming the order. Since then there's no communication from UFO, I tried to reply to their email to check the status of my order but the email address doesn't work. On their website there isn't a single contact email address listed nor a phone number for online purchases/customer care which is shocking for such a business. I messaged them on Instagram as well but there's no response. If you are unable to deliver the order please refund my order ASAP!