HT
Hlowane T
1 reviews | Active since Jul 2023
24 Aug 2023, 11:50
Their service is very bad
I bought a couch December 2022, it's springs are no longer in good condition and are uncomfortable to sit on. In April I laid a complain with the manager and they took them in for repairal and they brought them back with the same problem. I have been calling and sending messages to the manager but he keeps saying he wrote an email to head office
Helpful (0)
Replies (2)0
Replies (2)
UFO Furniture's replyOfficial
24 Aug 2023, 12:12Good afternoon Dear Customer
Our apologies for the inconvenience.
I will contact the store and assist to resolve your complain.
Kind regards,
Customer Services
Our apologies for the inconvenience.
I will contact the store and assist to resolve your complain.
Kind regards,
Customer Services
UFO Furniture's reply24 Aug 2023, 12:12
Official
Good afternoon Dear Customer
Our apologies for the inconvenience.
I will contact the store and assist to resolve your complain.
Kind regards,
Customer Services
Our apologies for the inconvenience.
I will contact the store and assist to resolve your complain.
Kind regards,
Customer Services
UFO Furniture's replyOfficial
18 Oct 2023, 08:22Dear UFO customer.
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
Gerald Gotha
Customer Experience Manager
UFO Furniture's reply18 Oct 2023, 08:22
Official
Dear UFO customer.
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
Gerald Gotha
Customer Experience Manager