TM
Tshililo M
1 reviews | Active since Nov 2022
26 Apr 2024, 09:19
Refund
My name is tshililo mphaphuli on 19 march i made a laybye of 1000 rand of orlando 3 pc corner couch so i decided to cancel the laybye within 20 days so i went their for refund the said i cant get it i must take anythin worth of that money,i refused still today the did not give me back...branch is ufo furniture in thohoyandou game complex..my contacts ***
Helpful (0)
Replies (5)0
Replies (5)
UFO Furniture's replyOfficial
26 Apr 2024, 09:42Good day Tshililo Mphaphuli
We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.
The reference for this query/complaint …………….. THO004413
We would love to help you to the best of our ability-
We shall be in contact with way forward and feedback .
Kind Regards,
Customer Service
Gerald Gotha
We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.
The reference for this query/complaint …………….. THO004413
We would love to help you to the best of our ability-
We shall be in contact with way forward and feedback .
Kind Regards,
Customer Service
Gerald Gotha
UFO Furniture's reply26 Apr 2024, 09:42
Official
Good day Tshililo Mphaphuli
We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.
The reference for this query/complaint …………….. THO004413
We would love to help you to the best of our ability-
We shall be in contact with way forward and feedback .
Kind Regards,
Customer Service
Gerald Gotha
We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.
The reference for this query/complaint …………….. THO004413
We would love to help you to the best of our ability-
We shall be in contact with way forward and feedback .
Kind Regards,
Customer Service
Gerald Gotha
TM
Tshililo M's updateReviewer Update
01 May 2024, 10:02Thx
TM
Tshililo M's update01 May 2024, 10:02
Reviewer Update
Thx
UFO Furniture's replyOfficial
03 May 2024, 07:14 Dear Tshililo Mphaphuli
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
UFO Furniture's reply03 May 2024, 07:14
Official
Dear Tshililo Mphaphuli
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,
We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.
Thank you again and we look forward to serving you in the future
Kind regards,
Gerald Gotha
Customer Experience Manager
TM
Tshililo M's updateReviewer Update
03 May 2024, 12:12Thank u i have emailed all the document the need for refund hope the will transfer money on my account as soon as possible
TM
Tshililo M's update03 May 2024, 12:12
Reviewer Update
Thank u i have emailed all the document the need for refund hope the will transfer money on my account as soon as possible
UFO Furniture's replyOfficial
08 May 2024, 14:47 Dear Tshililo Mphaphuli’
Thank you for taking the time to Contact us.
We appreciate your positive feedback and glad that you are Happy with the Service received from our stores.
Looking forward to see you in the near future and your massage will be gladly passed on to the stores.
Kind regards,
Gerald Gotha
Customer Experience Manager
Thank you for taking the time to Contact us.
We appreciate your positive feedback and glad that you are Happy with the Service received from our stores.
Looking forward to see you in the near future and your massage will be gladly passed on to the stores.
Kind regards,
Gerald Gotha
Customer Experience Manager
UFO Furniture's reply08 May 2024, 14:47
Official
Dear Tshililo Mphaphuli’
Thank you for taking the time to Contact us.
We appreciate your positive feedback and glad that you are Happy with the Service received from our stores.
Looking forward to see you in the near future and your massage will be gladly passed on to the stores.
Kind regards,
Gerald Gotha
Customer Experience Manager
Thank you for taking the time to Contact us.
We appreciate your positive feedback and glad that you are Happy with the Service received from our stores.
Looking forward to see you in the near future and your massage will be gladly passed on to the stores.
Kind regards,
Gerald Gotha
Customer Experience Manager