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qiniso D
1 reviews | Active since Mar 2014
20 May 2025, 10:54
Peeling pleather sofas
Hi I am giving one star because there is no zero rating, the leather in your store is peeling off and you make sure the complaint does not go through until the 1 warranty expires, for the money 💰 we pay for those leather sofas we expect quality. Someone needs investigate this shop they are robbing people.
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UFO Furniture's replyOfficial
20 May 2025, 11:02 Good day - Qiniso Dladla
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
Team UFO customer service
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
Team UFO customer service
UFO Furniture's reply20 May 2025, 11:02
Official
Good day - Qiniso Dladla
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
Team UFO customer service
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
Team UFO customer service