sL
sindi L
1 reviews | Active since Aug 2025
25 Aug 2025, 08:41
Peeling couch
UFO sells expensive furnisher that is not durable. Their guarantee on their furnisher last only for 12 months. i regret buying my lounge set with UFO their customer service is horrible. no regard for customers what so ever. Please anyone who is looking to buy furnisher do not buy from UFO.
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UFO Furniture's replyOfficial
25 Aug 2025, 10:49 Good day - Sindi Lukhele
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
thanks fro team UFO customer service
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
thanks fro team UFO customer service
UFO Furniture's reply25 Aug 2025, 10:49
Official
Good day - Sindi Lukhele
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
thanks fro team UFO customer service
Thank you for reaching out to us regarding the issue with your warranty claim. We apologize for any inconvenience this has caused and appreciate the opportunity to serve you. After reviewing your claim, we regret to inform you that your product is no longer under warranty. As stated in our warranty policy, our products carry a 1-year limited warranty from the date of purchase. Unfortunately, your product is outside of this warranty period. We understand that this news may be disappointing, but we want to assure you that we're committed to providing you with excellent service. Please see out Terms and conditions UFO as well as the CPA act If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and value your loyalty. We are, however, able to assist by arranging repair work with an approved supplier which will be a charge to you.
thanks fro team UFO customer service