MK
Maureen K
1 reviews | Active since Apr 2015
10 Jul 2023, 13:32
Order not delivered and no communication
I have placed an order on line with them on the 27 June. Received ref number and paid. Now I only received one call where they asked the location told them to this day is the 10th of July no communication no delivery. Is this how your people works?
Helpful (0)
Replies (4)0
Replies (4)
UFO Furniture's replyOfficial
10 Jul 2023, 13:41Good afternoon Dear Customer
Thank you for contacting us and apologies for the inconvenience.
I will contact the Store and follow up on your delivery status.
Kind regards,
Keletso Mogatwe
Customer Experience Manager
Thank you for contacting us and apologies for the inconvenience.
I will contact the Store and follow up on your delivery status.
Kind regards,
Keletso Mogatwe
Customer Experience Manager
UFO Furniture's reply10 Jul 2023, 13:41
Official
Good afternoon Dear Customer
Thank you for contacting us and apologies for the inconvenience.
I will contact the Store and follow up on your delivery status.
Kind regards,
Keletso Mogatwe
Customer Experience Manager
Thank you for contacting us and apologies for the inconvenience.
I will contact the Store and follow up on your delivery status.
Kind regards,
Keletso Mogatwe
Customer Experience Manager
MK
Maureen K's updateReviewer Update
10 Jul 2023, 13:46Which store because I purchased online, this is just an automated response. Why cant you call me and update me what is happening?
MK
Maureen K's update10 Jul 2023, 13:46
Reviewer Update
Which store because I purchased online, this is just an automated response. Why cant you call me and update me what is happening?
UFO Furniture's replyOfficial
10 Jul 2023, 13:50I have already contacted the Online store and you will receive a call shortly for an update.
UFO Furniture's reply10 Jul 2023, 13:50
Official
I have already contacted the Online store and you will receive a call shortly for an update.
MK
Maureen K's updateReviewer Update
10 Jul 2023, 13:54This was first time buying just know that you lost respect and a customer. I will never buy anything in your shop.
MK
Maureen K's update10 Jul 2023, 13:54
Reviewer Update
This was first time buying just know that you lost respect and a customer. I will never buy anything in your shop.