ONLINE SERVICE IS USELESS

Item: UFO Furniture
Rating: 1
Author: Confidence S

I ordered 3 Roxy Bar stools more then two weeks ago online from Bright Majola I was reminded on a daily to make payment but now my calls and emails are being ignored.

Helpful (0)

Replies (2)

UFO Furniture's replyOfficial

18 Jul 2024, 09:46

Good day-UFO Customer - Confidence Sikhakhane

We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.

The reference for this query/complaint …………….. ***

I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP. We shall be in contact with way forward and feedback .

Kind Regards,
Customer Service
Gerald Gotha

UFO Furniture's reply18 Jul 2024, 09:46

Official

Good day-UFO Customer - Confidence Sikhakhane

We acknowledge receipt of Hellopeter and confirm that the matter will be attended to ASAP.

The reference for this query/complaint …………….. ***

I will contact the Store Manager and the Regional Manager to assist in resolving the mentioned complain. ASAP. We shall be in contact with way forward and feedback .

Kind Regards,
Customer Service
Gerald Gotha

UFO Furniture's replyOfficial

22 Jul 2024, 09:18

Dear UFO customer.

Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,

We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.

Thank you again and we look forward to serving you in the future.

Kind regards,
Gerald Gotha
Customer Experience Manager

UFO Furniture's reply22 Jul 2024, 09:18