JK
Jacque K

1 reviews | Active since Jan 2019

27 Jun 2024, 02:37

Marble dinning table was replaced.

I previously laid a complain about a Marble dinning table, I would like to to inform you that the matter was resolved yesterday the dinning top was replaced with zero scratches.

So I would like to say thank you to UFO to taking my matter serious and making sure that I receive the best quality.

Kind Regards, Jacque

0
Replies (1)
UFO Furniture
UFO Furniture's reply27 Jun 2024, 07:29
Official
Dear UFO customer.-Jacque Khumalo

Thank you for bringing the issue to our attention. We are please to inform you that we have resolved the problem you encountered. Our team worked diligently to identify and rectify the issue,

We apologize for inconvenience this may have caused and appreciate your patience throughout the process. Your Satisfaction is our top priority, and we are grateful for your continued support.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team we are here to assist.

Thank you again and we look forward to serving you in the future.

Kind regards, 
 Gerald Gotha 
 Customer Experience Manager