DM
DAPHNEY M

1 reviews | Active since Apr 2024

19 Apr 2025, 21:20

Low quality products

I bought a bed from centurion mall UFO Furniture in November 2024, and by February 2025, the bed had already broken! I lodged a complaint, expecting a quick resolution, but to this day, nothing has been done.

Despite multiple follow-ups, I’ve received no replacement, no refund. This is completely unacceptable for a company that claims to sell quality furniture.

I regret trusting UFO Furniture and would not recommend them to anyone. Save yourself the frustration and shop elsewhere.

0
Replies (1)
UFO Furniture
UFO Furniture's reply22 Apr 2025, 09:03
Official
Good day  Daphney 

Thank you for bringing this to our attention, 
 
 We sincerely apologize for the poor service you experienced with us. 
 
 This is not the level of service we strive to deliver. 
 
 We will investigate and provide you with feedback soon.
 
 Please anticipate a call from our aftersales administrator and manager. 
 
 Kind Regards 
 Customer Service Team....