1 reviews | Active since Jan 2025
Joo buy at your own risk totally waste of money and time.
This store is Expensive but one get Poor Quality.
I purchased a bed in January 2025, and although it was claimed that "The luxurious pillow top creates a cloud like sleep experience," it is so hard that I have been experiencing back pain within a week. When I complained over the phone within seven days, I was informed that I couldn't return the bed for hygienic reasons, such as a soiled underwear. I contacted and mentioned that I had 14 days to return the items, and I was still inside that time frame. The terms and conditions also don't say that the bed isn't returnable.
They have asked for evidence that the bed is undamaged. The supplier stated I had to pop out more and take more expensive than the one I purchased, and the regional manager rejected the bed exchange, they cited. Since one would prefer to select a different bed brand, there is essentially no exchange or refund.
Fast forward I had since then top up and exchanged new bed for poor workmanship. Now I am sleeping on a R15 000 sagging and noisy bed.
