1 reviews | Active since Mar 2022
Im disgusted with all this.
UFO is playing with me, i had a problem in January with my couchs, they come took them fix them brought them back 21January, now the same problem is repeating, sent them email with photos attached, my email was never responded to, on top of that my leather is pilling and they wanted to come take my couchs to go fix them i said no because i dont TRUST their fixing method, i also spoke to the manager at the branch in mamelodi store He promised to do the follow-up and he will come back to me, He only called that day, this morning i did call the store to check if they have any news for me they told me the manager is in meeting with my problem he will call me back as soon as he is out, till nou still waiting for him.UFO i need my refund or new couchs and not even the same once im having ryt now, i have encountered so many problems with this once in very short period of time, this does not fit the price i have paid pleasr.
While we always value hearing from our Customers, please Mam let it be noted;
We have never ignored your queries, and we have really been attentive at all times.
We operate in line with CPA, and that is why we tried to first repair.
Seeing now that the repair is not is not working, we are trying to see how else we can assist.
We are aware of your problem and we have not forgotten about you. We will revert to you as soon as we possibly can.
Sincerest apologies for any inconvenience that may have been caused, but I can assure you of our best efforts at all times.
Kind regards
Chynell Klopper
CEM Manager.
While we always value hearing from our Customers, please Mam let it be noted;
We have never ignored your queries, and we have really been attentive at all times.
We operate in line with CPA, and that is why we tried to first repair.
Seeing now that the repair is not is not working, we are trying to see how else we can assist.
We are aware of your problem and we have not forgotten about you. We will revert to you as soon as we possibly can.
Sincerest apologies for any inconvenience that may have been caused, but I can assure you of our best efforts at all times.
Kind regards
Chynell Klopper
CEM Manager.
