I bought sofa at UFO at thohoyandou material was not good I report it 2 years ago and it was 29000

Item: UFO Furniture
Rating: 1
Author: Nemakonde grace Nmuofhe.gidi

I bought sofa at UFO at thohoyandou material was not good I report it 2 years ago and it was 29000.the don't want to help me they say I can go whenever I want.

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Replies (2)

UFO Furniture's replyOfficial

24 Oct 2023, 08:31

Good Morning Dear Customer

Our apologies for the inconvenience, I will contact the store and investigate the complain to see if we can resolve.

Kind Regards,
Customer Service
Gerald Gotha

UFO Furniture's reply24 Oct 2023, 08:31

Official

Good Morning Dear Customer

Our apologies for the inconvenience, I will contact the store and investigate the complain to see if we can resolve.

Kind Regards,
Customer Service
Gerald Gotha

UFO Furniture's replyOfficial

24 Oct 2023, 09:29

Good day UFO customer

Thank you for reaching out to us with your feedback.

While it is very sad for us to hear that you are no longer satisfied with our product it is necessary to take your valid criticism to heart so we can keep improving, and for that we thank you.

We would also like to apologize for disappointing you our We have looked at your complaint and unfortunately the product is out of the 1-year manufacturer’s warranty period

Kind Regards,
Customer Service Manager
Gerald Gotha

UFO Furniture's reply24 Oct 2023, 09:29

Official

Good day UFO customer

Thank you for reaching out to us with your feedback.

While it is very sad for us to hear that you are no longer satisfied with our product it is necessary to take your valid criticism to heart so we can keep improving, and for that we thank you.