MM
Monsley M
1 reviews | Active since Mar 2021
13 Mar 2021, 13:54
Dissatisfied
I bought sofas for R23 000. I was advised to use a certain polish by the sales person and I started using it and now the sofas are cracking. I went to the store and I was told that the guarantee which is 12 months has passed. But the problem here is the polish and not the sofas. Which I was advised by the sales person to use the polish. I went to the store twice and I was turned back because 12 months has already past. I cannot afford to have my money thrown down the drain just like that over advice which was given to me by a store consultant.
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Replies (2)0
Replies (2)UFO Furniture's replyOfficial
14 Mar 2021, 21:52Good Evening
Thank you so much for writing to us we value hearing from our Customers.
I will be in touch with you first thing tomorrow morning.
Kind regards
Chynell Klopper
Thank you so much for writing to us we value hearing from our Customers.
I will be in touch with you first thing tomorrow morning.
Kind regards
Chynell Klopper
UFO Furniture's reply14 Mar 2021, 21:52
Official
Good Evening
Thank you so much for writing to us we value hearing from our Customers.
I will be in touch with you first thing tomorrow morning.
Kind regards
Chynell Klopper
Thank you so much for writing to us we value hearing from our Customers.
I will be in touch with you first thing tomorrow morning.
Kind regards
Chynell Klopper
MM
Monsley M's updateReviewer Update
27 Mar 2021, 12:10Hello
I received the call from Chynell who advise me to go to the store and get sofas worth R23 000 as they nolonger have the ones I bought. I asked her to send me an email as confirmation and proof of our conversation. I still have not received any email from her.
I received the call from Chynell who advise me to go to the store and get sofas worth R23 000 as they nolonger have the ones I bought. I asked her to send me an email as confirmation and proof of our conversation. I still have not received any email from her.
MM
Monsley M's update27 Mar 2021, 12:10
Reviewer Update
Hello
I received the call from Chynell who advise me to go to the store and get sofas worth R23 000 as they nolonger have the ones I bought. I asked her to send me an email as confirmation and proof of our conversation. I still have not received any email from her.
I received the call from Chynell who advise me to go to the store and get sofas worth R23 000 as they nolonger have the ones I bought. I asked her to send me an email as confirmation and proof of our conversation. I still have not received any email from her.
