Disgusting service at UFO Springfield

I visited the UFO FURNITURE outlet in Springfiled Park,KZN today. The outlet is located in the Value Centre shopping complex. I parked in the complex shopper parking and went into the shop and thereafter proceeded to other shops in the complex. When I returned to my se I found I was locked in by a truck delivering goods to UFO.

I asked for the driver and no one responded.

I then proceeded into the store and asked the store manager , one female called only Jay,to ask her driver to reverse the truck as I needed to leave. The trick could have been easily reversed. She first ignored me. When I asked again she stated that she was busy and couldn't speak to the driver. When I insisted she stayed that she could not assist and that I had to wait since they were offloading goods. I then raised my voice and insisted that she have the truck moved as it was a public parking and I should not have been locked in in the first place.

She then said that she could not help as she sent someone to look for me to move my vehicle. She could not point me to whom she sent to look for me (****** ****). In any event I should never have been requested to move my vehicle as it was a normal customer parking.

What a ludicrous attitude -to put it mildly. THE GALL OF THIS WOMEN! SHE HAS NO CUSTOMER OR MANAGEMENT S****S WHATSOVER!!!

It was only the intervention of a very professional salesman called Eddy who intervened and got the driver to reverse the truck that saved the day.

I hope that this is brought to the attention of the Lewis Group CEO for his personal attention.

I have just relocated and spending a small fortune on furniture. Needless to say none of it will go to UFO.