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Thandi T

1 reviews | Active since Jun 2021

29 Jun 2021, 15:39

Coffee table cracking

Good day I'm so disappointed my husband bought a coffee table of R6000 at UFO in March 2021. Now the table on the sides looks like it's cracking every day. And now I can't find the receipt cos I want to go to UFO I'm so angry and disappointed cos I really like this table.

0
Replies (3)
UFO Furniture
UFO Furniture's reply29 Jun 2021, 15:46
Official
Good Day Ms Thlathla 

Thank you very much for writing to us. 

I am sorry to read that you are so unhappy. 

I will contact shortly to see we can assist in resolving this matter as quickly as possible. 

Kind regards

Chynell Klopper 

Customer Experience Manager. 
TT
Thandi T's update29 Jun 2021, 17:08
Reviewer Update
I'm so amazed with how fast ufo responded to my complain. I was contacted by the manager from wonderpark by the name of Florence she was so friendly and willing to assist me. She assured me that they will do everything in their power to help me. I'm so happy with her understanding nd patience. Thank you so much to Florence nd UFO team.
UFO Furniture
UFO Furniture's reply30 Jun 2021, 08:11
Official
Morning Mam

I am glad you have been assisted. 

We are always here to help and ensure you have a great EXPERIENCE with UFO. 

Please take care and keep safe!

Kind regards

Chynell Klopper