AN
Amantha N

1 reviews | Active since Oct 2020

09 Oct 2020, 12:15

Chynell Klopper - UFO Head Office - World Class Service

After much struggle with the couch purchases and back and forth with calling the branch to resolve my query.

On the 1/10/2020, I was amazed to receive a whatts app message.

Chynell Klopper sends a personal message, requesting my bank details. She stated that the manager required it urgently to finalise my refund.

I was amazed, and inspired, to find that there are still employees that go the extra mile for their customers. My refund was paid timeously, as promised, and for this I would like to extend my gratitude to Chynell at UFO Head office, for her exemplary service.

You are a STAR dear, you exceeded client expectations, and you should be commended for your excellent service.

With gratitude A happy customer, Amantha & Thomas Naidoo

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Replies (1)
UFO Furniture
UFO Furniture's reply09 Oct 2020, 13:13
Official
Dear Amantha

Thank you very much for your wonderful review and kind words. 

Customers are the most important aspect of our business. If you are happy, we are happy. 

Please take care and keep safe, 

Kind regards

Chynell Klopper