Brilliant Customer service

what an exceptional service I have received from UFO, had an unfortunate problem with couches, phoned the Marlboro branch to ask for a piece of advice BUT instead of advice, Chynell Klopper attended to the issue, sincerely apologized and offered me a R6000 worth of Furniture and free delivery all the way to Protea Glen(Soweto). and here I am with a brand new Stuff. what a service.