BRIDGE OF CONTACT

ON THE 19 OCTOBER 2015, I BOUGHT LOUNGE SUITE WORTH R35000.00 PAID DEPOSIT OF R12000.00 AS LAY-BYE WAS TOLD THE LAY-BYE AGREEMENT IS VALID FOR 6 MONTHS TO MY SURPRISE I GOT A CALL LATER FROM UFO FURNITURE STORE TELLING ME THAT THEIR MADE A MISTAKE I NEED TO PAY THE FULL AMOUNT AS LOUNGE SUITE WAS A CASH PURCHASE, THAT WAS THEIR MISTAKE AND IS A BRIDGE OF CONTACT AS PER THE NCR LAW, NOW I HAVE RECEIVED MULTIPLE REQUEST FROM THE MANGER OF THE STORE THAT MY ORDER HAS BEEN CANCELLED AND I NEED TO COLLECT MY DEPOSIT OF R12000.00, ON THE 4 November 2015 DUMISANI CALLED TELLING ME THAT MY PURCHASE HAS BEEN CANCELLED AND I NEED TO MAKE ARRANGEMENT TO FETCH MY DEPOSIT , IN THAT REGARD I FEEL CHEATED BY UFO AND NOT TREATED FAIRLY AS A HUMILIATED (ITEM CODE 42570)