JB
Jabulile B

1 reviews | Active since Jul 2013

17 May 2024, 23:29

Best Representative

I have been checking UFO beds form 2023 and I did request to be contacted , I received a call from Angela at 1st , I wasn’t sure about her assistance because even when I ask her to call me back she has never. Until around October 2023 I was contacted by Cameron, he is very keen of his job, he provides excellent customer service. He goes an extra mile, he made sure am aware of other ways to pay for the bed I wanted since it was on special and kept me posted that the special is extended. I wish I could tip him as a token of appreciation but he understood am not financially balanced now thus how I even used payjustnow to pay for my new bed. This is my token of appreciation because he made it possible , he contacted me back all the time I requested. I honestly appreciate, I hope you trat all your customers the way you treated me and you will reap great results one day. I hope all your managers are proud of you and will take this as a recognition for you.

0
Replies (1)
UFO Furniture
UFO Furniture's reply18 May 2024, 09:20
Official
Dear UFO customer-Jabulile Buthelezi

Thank you for taking the time to Contact us. 
 We appreciate your positive feedback and glad that you are Happy with the Service received from our stores.
 
 Looking forward to see you in the near future and your massage will be gladly passed on to the stores. 
 
 Kind regards, 
 Gerald Gotha 
 Customer Experience Manager