Bad service from Thabiso at UFO MALL @ CARNIVAL

I bought a bed at UFO CARNIVAL MALL and was assisted by Thabiso. The bed I purchased was the Henwood Dynasty plush pillow top. During the transaction I made it very clear that I do not want the standard legs that come with the bed as they are too high and make screeching sound. And that Thabiso should order the round / wooden legs with the bed. He said he would do that. To my surprise the bed gets delivered with the legs I don't want and now he is telling me that I need to buy the legs myself. Mind you it's not about the price of yhe legs. It's a matter of service and principle. I'm so angry and disappointed because I told him more than 3 times before leaving the store and before making the payment. To which he agreed. And now I'm told I have to pay directly at the supplier and give the store proof of payment. I did not buy the bed directly from Henwood, I bought it from UFO. I even asked him why can't I just swipe in store, and was presented with an invoice that I must pay the supplier. I have bought the same bed at Centurion mall and the legs were changed at no charge. Why is it now different at this store. I wonder if he even ever mentioned to the supplier that I don't want the standard legs. I'm never going to that *********** store again.