PP
Primrose P
1 reviews | Active since Mar 2018
11 Jun 2023, 18:24
Bad Service and no turn around time
Boaght a Sally sleeper couch in N1 city reported in February That, when I opened the couch was torn it’s been over 4 months I have not received anything when I call the store to speak to the manager she is either step out or at the toilet and do not receive any call back from her. This very disappointing as I paid this couch cash and not on credit to receive bad quality and bad service.
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UFO Furniture's replyOfficial
12 Jun 2023, 10:33Good Morning Dear Customer
Our apologies for the delay and not acting swiftly to resolve your complain.
I will contact the store and follow up so we can resolve.
Kind regards,
Keletso Mogatwe
Customer Experience manager
Our apologies for the delay and not acting swiftly to resolve your complain.
I will contact the store and follow up so we can resolve.
Kind regards,
Keletso Mogatwe
Customer Experience manager
UFO Furniture's reply12 Jun 2023, 10:33
Official
Good Morning Dear Customer
Our apologies for the delay and not acting swiftly to resolve your complain.
I will contact the store and follow up so we can resolve.
Kind regards,
Keletso Mogatwe
Customer Experience manager
Our apologies for the delay and not acting swiftly to resolve your complain.
I will contact the store and follow up so we can resolve.
Kind regards,
Keletso Mogatwe
Customer Experience manager