TA
Traveldoc A

1 reviews | Active since Apr 2018

07 Dec 2021, 10:40

Pathetic U-Cook service

U-Cook did not deliver an order of food for this week. No communication, client has to phone and find out what was happening Don't phone back as promised, and when you phone back of course the previous person you spoke to is "busy" Two explanations: We did not order enough There was a technical glitch No solution, no alternative, just "oops"

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Replies (1)
UCook
UCook's reply07 Dec 2021, 11:37
Official
Good day, Thank you for reaching out to us. Our profuse apologies for the inconvenience and frustration caused, we would like to remedy the situation and have our Head of Customer Service contact you. Kindly provide us with your contact details by emailing ***. Regards Team UCOOK