WT
Wynand T
1 reviews | Active since Jan 2015
28 Jan 2015, 11:06
Unauthorized Debit Order by 3Mobile
Like 100's of the other reports I have read regarding 3M/Extreme Lifestyle, I also have been debited for an unknown amount of years with R199 per year. I can certainly not recall giving permission for a debit order to be going off from my account... I can not believe that this ********** transactions are still happening after so many complaints... Please resolve ASAP - This includes refunding me for the unknown amount of money that has been taken from my account *******ly. [Email Removed]
Helpful (0)
Replies (1)0
Replies (1)
SPOT's replyOfficial
28 Jan 2015, 11:39Hello wyndie,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to ascertain what was discussed between the sales agent and yourself.
We will provide you with full and final resolution and closure within 48-72hours based on the call recording.
Kind Regards,
Extreme Lifestyle Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to ascertain what was discussed between the sales agent and yourself.
We will provide you with full and final resolution and closure within 48-72hours based on the call recording.
Kind Regards,
Extreme Lifestyle Team
SPOT's reply28 Jan 2015, 11:39
Official
Hello wyndie,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to ascertain what was discussed between the sales agent and yourself.
We will provide you with full and final resolution and closure within 48-72hours based on the call recording.
Kind Regards,
Extreme Lifestyle Team
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will log for a call recording to ascertain what was discussed between the sales agent and yourself.
We will provide you with full and final resolution and closure within 48-72hours based on the call recording.
Kind Regards,
Extreme Lifestyle Team