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SASHEN N

1 reviews | Active since Jul 2015

03 Aug 2015, 09:26

Unauthorised Debit Orders

I had signed up for MWEB Uncapped ADSL through a company called PINGED, in April 2015. I had discovered last month that I was being billed for 3 services. SOMU, RESB and SBOX, each being R49. I had not agreed to these services when I had signed on. I had called PINGED and cancelled these services and asked them to refund me for the months they had debited me but no one has got back to me. I am looking at taking legal action as these are ******* charges made to my account.

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Replies (1)
SPOT
SPOT's reply18 May 2016, 13:34
Official

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.

Kind Regards

RescueBox Team

Best regards,