Ridiculous service levels and horrible feedbacks.

After reading all the reviews here on this platform I'm even ashamed of writing my complaint as it's obvious were deadling with people (not even an entity) who don't care about us as customers. I have a debit card replacement challenge, accessing a statement, a whole lot of service level issues and the conclusion that this is a one man show running all the non existent departments. The fact that there isnt even 1 complaint that they responded to is a clear sign people must just close their accounts before it's too late.