EW
Emily W

1 reviews | Active since Mar 2013

28 Nov 2015, 08:46

Not a member and 199 deducted from account AGAIN

I have just received notification that 199 has been deducted from my account I have had this issue before with this company which they assured was resolved (refer to previous report 8/1/2015). This is ******* and legal action needs to be taken against this company. I WANT MY MONEY BACK WITH INTEREST and I am contacting my bank to advise them that all debit orders from this company for all its customers must be audited as this is *****!

0
Replies (1)
SPOT
SPOT's reply28 Nov 2015, 08:55
Official
Hello EmilyW,

HoursThank you for your enquiry. We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact during office hours
Kind Regards