SM
Sithembiso M
1 reviews | Active since Mar 2021
12 Jun 2024, 11:13
Inconnect
Unconnect they are debiting R137 for Data, but I never received any data from them. I went to my bank to reverse they blocked so that I cannot reverse
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SPOT's replyOfficial
13 Jun 2024, 11:51 Dear Sithembiso Mokwena Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. We take such matters very seriously and want to ensure that your issue is resolved promptly. Please provide us with your account details and any relevant transaction information via a private message or by contacting our customer service team directly on 135 Free from your uConnect sim or ***or Email at ***. This will help us investigate the issue and address it accordingly. Thank you for your patience and understanding. We look forward to resolving this issue swiftly.
Best regards,
SPOT's reply13 Jun 2024, 11:51
Official
Dear Sithembiso Mokwena Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. We take such matters very seriously and want to ensure that your issue is resolved promptly. Please provide us with your account details and any relevant transaction information via a private message or by contacting our customer service team directly on 135 Free from your uConnect sim or ***or Email at ***. This will help us investigate the issue and address it accordingly. Thank you for your patience and understanding. We look forward to resolving this issue swiftly.
Best regards,