EP
Eunice P

1 reviews | Active since Jun 2017

20 Jan 2026, 15:12

Follow-up 3 for ***, re: Outstanding Airtime for October & November 2025

I spoke to Uconnect agent on Thursday, 15 January 2026, who promised to send me outstanding Airtime for October & November 2025 while escalating my enquiry as to what date of the month must I expect going forward because I use it for work please.

0
Replies (2)
SPOT
SPOT's reply20 Jan 2026, 16:12
Official
Hi Eunice, we are sorry to hear that you've had a poor experience. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and will be in contact shortly.

Thank you
uConnect 
EP
Eunice P's update23 Jan 2026, 12:33
Reviewer Update
Thank you Uconnect for the listening to my plea and resending my airtime. Much appreciated