ES
Evonney S
1 reviews | Active since Jun 2024
12 Jun 2024, 11:10
Debit oders ****mers
Very bad company they debit me on the 25th of every month R135 for something I don't even know last time I check I had a contract with Vodacom for contract sim but I payed double I pay only R99 for Vodacom but this one inconnect they keep ****ming my money for no reason I can't even reverse the money at the Capitec Bank I keep cancelling but their debit oders can't be reversed or cancelled,be careful people of this ****ming company called inconnect
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SPOT's replyOfficial
30 Jul 2024, 09:18Dear Evonney Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how frustrating unexpected charges can be. We take such matters seriously and want to help resolve this issue promptly. Please note uConnect does not have a debit order set on your profile .Please verify the Debit reference name reflecting on your debit transaction, this will help us identify the service provider that is debiting you . We appreciate your patience and cooperation as we work to resolve this issue. Your satisfaction is important to us, and we are committed to addressing your concerns. Best regards,uConnect
SPOT's reply30 Jul 2024, 09:18
Official
Dear Evonney Thank you for bringing this matter to our attention. We are sorry to hear about your experience and understand how frustrating unexpected charges can be. We take such matters seriously and want to help resolve this issue promptly. Please note uConnect does not have a debit order set on your profile .Please verify the Debit reference name reflecting on your debit transaction, this will help us identify the service provider that is debiting you . We appreciate your patience and cooperation as we work to resolve this issue. Your satisfaction is important to us, and we are committed to addressing your concerns. Best regards,uConnect