Complain attended and resolved I'm amazing time

On the 6th I had an issue with my UConnect app where I got double debited for 1 subscription, out of frustration I contacted the help centre where I was assisted by Nomasonto Msomi, she took me through the error that occurred, I then requested for a refund, I received an email informing me that my refund will be processed in 72hours, that was another headache for me as I had to pay for my daughters school transport, to my surprise yesterday the reversal was done. Thank you so much for attending my matter with such urgency.