SW
Shane W
1 reviews | Active since Dec 2010
13 Jul 2023, 13:04
**** alert
Avoid this business and their APP. The agents are telling people it's a free data and airtime sim while actually signing you up for insurance. when you try and cancel (within 24 hrs) the agent (Lauren van Wyk) simply tells you it's too late she's processed your details and blocks you.
The are supposedly https://theunlimited.co.za/about-us which is a registered financial services company but they never tell you this and you don't see any opt out or cool down periods as required by law. The call centre is useless as well.
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Replies (1)SPOT's replyOfficial
13 Jul 2023, 17:01 Good day Shane,
We apologize for any inconvenience you may have experienced with our services.
We take your feedback seriously and want to address your concerns.
We strive to provide transparent and accurate information to our customers, and it seems that there may have been a miscommunication in this case.
We will be in contact to help get this resolved.
uConnect Mobile
We apologize for any inconvenience you may have experienced with our services.
We take your feedback seriously and want to address your concerns.
We strive to provide transparent and accurate information to our customers, and it seems that there may have been a miscommunication in this case.
We will be in contact to help get this resolved.
uConnect Mobile
SPOT's reply13 Jul 2023, 17:01
Official
Good day Shane,
We apologize for any inconvenience you may have experienced with our services.
We take your feedback seriously and want to address your concerns.
We strive to provide transparent and accurate information to our customers, and it seems that there may have been a miscommunication in this case.
We will be in contact to help get this resolved.
uConnect Mobile
We apologize for any inconvenience you may have experienced with our services.
We take your feedback seriously and want to address your concerns.
We strive to provide transparent and accurate information to our customers, and it seems that there may have been a miscommunication in this case.
We will be in contact to help get this resolved.
uConnect Mobile
