Worst Customer Service!!

Recently purchased the foot brake accelerator pedal covers and even though the vehicle is listed on their site as compatible, it certainly isn't. The brake cover is far too big. This is false advertising. I purchased it for an Audi A4 B9 but the cover would most likely fit the Audi Q range. Ubuy refused to refund me and stated that the cover is for the vehicle even after I sent a video showing that the part is too big. It is still within the 7 day return period that they say they have. Won't recommend buying from them and I definitely won't use then again. Now I paid R1500 for a part that can't even be used. The worst customer service