Ubuy sell faulty appliances and take no responsibility thereafter!

Ubuy provides an online shopping platform where they sell you faulty international products. Thereafter takes no responsibility in accounting for products worth thousands!

I bought a Byoowndiy Wax Melter beginning of November 2022 from UBUY.com. It was delivered on time (first week of December 2022), I then tested the product and it was functioning. Two weeks later when I took the product out of it's box to start production of my products. I could only do one batch of wax melting. The machine stopped functioning. It would no longer heat up, but only switch the on and off button.

In disappointment, I contacted the online store (Ubuy.com - South Africa) and reported the matter. They responded via e-mail that they would not be assisting me as 7 days from delivery has lapsed. How ridiculous is that a customer pays thousands on the product including shipping and handling fees. When their product doesn't function within even a month of delivery they take no responsibility!

This store (Ubuy) is a broad ****************. They supply faulty appliances and take no responsibility for it! When you report to them, they will send you a ticket number thereafter close your case before any resolution takes place. Absolute ***** tendencies!