UBUY IS COMPLETELY *****! Beware of the **********!

DO NOT BUY FROM THEM!

I ordered an Alienware laptop from them (relatively high-spec) and paid for shipping and import duties. At 1st, their support was fantastic, until I paid. My laptop eventually arrived late - no surprise there.

When I unboxed the laptop, I found out that they had sent me an inferior spec'ed model which was $700 less on their website. I flagged this with them and after weeks of back and forth they didn't want to take the item back, and only offered me a $50 refund which also never got paid.

I made the horrible mistake of keeping the laptop.

Fast forward a couple of month later, and now I need to make a claim against the Dell warranty (of my Alienware laptop). After contacting Dell support, Dell informed me that my warranty is not valid outside of the US as the laptop was purchased from a retail store and sent to me.

I reached out to Ubuy (ZA) and their response to me is that they don't sell any new items with warranty or guarantee.

Literally - stay away from these ******** - you will regret it!

Everything about them is **********