1 reviews | Active since Jun 2021
UBuy is a ****! BUYER BEWARE!
We are asked on Hello Peter to share our experiences. UBuy does not fall into the category of a good experience. In fact if there was a zero star rating I would use it. My tragic story started with Ubuy when I stupidly did not read reviews and blindly placed an order with them on the 5th May 2021. As with most of you, the order never and was cancelled. Which is fine. Except I did not get a refund even though Ubuy swear blind that they have refunded me. I have gone to my bank I have provided proof, now what do you want? DNA? Still no joy and they refuse to tell me what account the refund was deposited to. The only reason someone would do that is if they did not deposit it all. Stay away from ubuy. They are a complete ****!
| Herry Singh (Ubuy)Jun 23, 2021, 13:33 GMT+5:30We would like to inform you that we have already checked over the refund with our accounts team and the payment gateway, and have also already shared the transaction number and the last 4 digits of the VISA card on which the refund has been processed for you, hence we are sorry we will not be able to provide further assistance over the same."
Thanks for nothing Ubuy.za.
| Herry Singh (Ubuy)Jun 23, 2021, 13:33 GMT+5:30We would like to inform you that we have already checked over the refund with our accounts team and the payment gateway, and have also already shared the transaction number and the last 4 digits of the VISA card on which the refund has been processed for you, hence we are sorry we will not be able to provide further assistance over the same."
Thanks for nothing Ubuy.za.
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
