CN
Candice N
1 reviews | Active since Oct 2022
11 Oct 2022, 11:47
******* at Ubuy
Placed and order in May this year. They cancelled the order due to calculating the shipping cost incorrectly and I have been waiting ever since for a refund. They are ******* with shocking service.
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UBUY's replyOfficial
23 Jan 2024, 10:16Hello Candice N,
Please accept our sincere apologies for the inconvenience caused to you. I am writing to confirm that we have already initiated the refund as per our email communication. You have also confirmed that you have received the refund. If you have any additional questions, please feel free to reach out to our email support team at ***.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Please accept our sincere apologies for the inconvenience caused to you. I am writing to confirm that we have already initiated the refund as per our email communication. You have also confirmed that you have received the refund. If you have any additional questions, please feel free to reach out to our email support team at ***.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
UBUY's reply23 Jan 2024, 10:16
Official
Hello Candice N,
Please accept our sincere apologies for the inconvenience caused to you. I am writing to confirm that we have already initiated the refund as per our email communication. You have also confirmed that you have received the refund. If you have any additional questions, please feel free to reach out to our email support team at ***.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Please accept our sincere apologies for the inconvenience caused to you. I am writing to confirm that we have already initiated the refund as per our email communication. You have also confirmed that you have received the refund. If you have any additional questions, please feel free to reach out to our email support team at ***.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.