HT
HENDRIK T
1 reviews | Active since Aug 2017
12 Nov 2025, 07:39
Product was delivered as shown
Product was delivered as shown. Delivery time was not as stated. Updates where given. But the same every time. Delyayed at port. Then out of the blue it is getting delivered. I think better communication must be given on status of product.
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Replies (1)
UBUY's replyOfficial
17 Nov 2025, 14:10Hi Hendrik,
Thank you for sharing your feedback. We’re glad to hear that the product was delivered as shown, but we sincerely apologize for the delays and repetitive tracking updates. We understand how important accurate timelines are, and we appreciate your patience throughout the process.
Please be assured we’re continuously working on improving our logistics and communication so that future deliveries are smoother and more transparent.
If you need any further assistance, we’re here to help.
Warm regards,
Team Ubuy
Thank you for sharing your feedback. We’re glad to hear that the product was delivered as shown, but we sincerely apologize for the delays and repetitive tracking updates. We understand how important accurate timelines are, and we appreciate your patience throughout the process.
Please be assured we’re continuously working on improving our logistics and communication so that future deliveries are smoother and more transparent.
If you need any further assistance, we’re here to help.
Warm regards,
Team Ubuy
UBUY's reply17 Nov 2025, 14:10
Official
Hi Hendrik,
Thank you for sharing your feedback. We’re glad to hear that the product was delivered as shown, but we sincerely apologize for the delays and repetitive tracking updates. We understand how important accurate timelines are, and we appreciate your patience throughout the process.
Please be assured we’re continuously working on improving our logistics and communication so that future deliveries are smoother and more transparent.
If you need any further assistance, we’re here to help.
Warm regards,
Team Ubuy
Thank you for sharing your feedback. We’re glad to hear that the product was delivered as shown, but we sincerely apologize for the delays and repetitive tracking updates. We understand how important accurate timelines are, and we appreciate your patience throughout the process.
Please be assured we’re continuously working on improving our logistics and communication so that future deliveries are smoother and more transparent.
If you need any further assistance, we’re here to help.
Warm regards,
Team Ubuy