SM
Sebabatso M

1 reviews | Active since Feb 2015

19 Jun 2022, 09:24

Poor and unfair service!!!

When I went to their South Africa website I saw the training shoes I like, price is in rands then I went ahead and ordered my size which is size 6,5 and when I got them it was a size 4. When I contact them they said sizes are US sizes and they don't do exchanges. I'm SAD because I spent almost R5k for this. What will I do with them 😞 I wonder what the retail association say about this kind of service, if they take back they sell them again but me what will I do with a wrong size. As I speak they are just sitting in my closet!

0
Replies (1)
UBUY
UBUY's reply22 Jun 2022, 07:43
Official
Hello, we are sorry to hear this. We request you to please share your order details and concern by going through the below link and the concerned team will contact you shortly.

 https://www.ubuy.za.com/contacts.