AM
Anna M

1 reviews | Active since Aug 2024

10 Aug 2024, 11:52

Order not received

I ordered headphones and an oxygen monitor in May 2024 under order #30797 and still waiting for my order.

I send email queries no response and when i try to trace my order number it does not appear.

I ordered the monitor for my dad he even passed now.

Am so dissappointed.

0
Replies (4)
UBUY
UBUY's reply13 Aug 2024, 13:55
Official
Hello!

We regret to inform you that we could not find any order associated with your email address, phone number or the reference number you provided. Since you have mentioned that you have sent emails to us, we would like to request that you please verify the email address. Our official email address is *** and we would like to request that you please reach out to us via email so that we can provide you with the best assistance.
UBUY
UBUY's reply19 Aug 2024, 13:29
Official
Hello!

We regret to inform you that we could not find any order associated with your email address, phone number or the reference number you provided. Since you have mentioned that you have sent emails to us, we would like to request that you please verify the email address. Our official email address is *** and we would like to request that you please reach out to us via email so that we can provide you with the best assistance.
AM
Anna M's update04 Oct 2024, 16:29
Reviewer Update
Good day

Email address is not readable on your response , please provide me with an email address to send proof including proof of payment.

Regards
Anna
UBUY
UBUY's reply07 Oct 2024, 13:35
Official
Hello!

We regret to inform you that we could not find any order associated with your email address, phone number or the reference number you provided. Since you have mentioned that you have sent emails to us, we would like to request that you please verify the email address. Our official email address is *** and we would like to request that you please reach out to us via email so that we can provide you with the best assistance.