1 reviews | Active since Jun 2016
Online **** trading as reputable online store
I am vexed, and disgusted by the treatment and service I have received from Ubuy my pain and grievance stems from :
I paid for for a vw 5 button remote, sliding door repair kit and express delivery which meant my parcel should have been delivered in 5 days maximum.
Their was ' No stock ' of the remote yet 30 days later i have still not been refunded for the remote .
Secondly the parcel came 12 days later and the sliding door repair kit mechanism is incomplete , so I am passed the return date policy due to your tardiness.
Is this treatment because we a black and you perceive us to be from a third world that you can treat us with such distain and disrespect.
Our money we work for and has value please refund me so I can go elsewhere.
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused by the order. We have checked the details and the refund for the remaining item " Smart Remote Car Key " was processed on 26 Nov 2020. The refund should be there into your account by now.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards
Team Ubuy
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused by the order. We have checked the details and the refund for the remaining item " Smart Remote Car Key " was processed on 26 Nov 2020. The refund should be there into your account by now.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards
Team Ubuy