CJ
Cherese J
1 reviews | Active since Nov 2020
10 Nov 2020, 13:56
No warranty
Order and delivery is efficient, however if they have you money they WILL NOT assist in any warranty. I bought a coffee grinder and broke after 10months. UBUY the reseller places the responsibility on the manufacturer to exchange your product... this is not how it works!!!!
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UBUY's replyOfficial
15 Jan 2021, 10:39Hi Cherese,
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to inform you that we are just a mediator between the seller and end-user, the warranty can be availed from the Manufacturer. Once you contact the Manufacturer and they confirm for replacement, we can arrange it to your place. We are really sorry for the inconvenience caused to you.
Thank you once again for your valuable feedback.
Thanks & Regards
Team Ubuy
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to inform you that we are just a mediator between the seller and end-user, the warranty can be availed from the Manufacturer. Once you contact the Manufacturer and they confirm for replacement, we can arrange it to your place. We are really sorry for the inconvenience caused to you.
Thank you once again for your valuable feedback.
Thanks & Regards
Team Ubuy
UBUY's reply15 Jan 2021, 10:39
Official
Hi Cherese,
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to inform you that we are just a mediator between the seller and end-user, the warranty can be availed from the Manufacturer. Once you contact the Manufacturer and they confirm for replacement, we can arrange it to your place. We are really sorry for the inconvenience caused to you.
Thank you once again for your valuable feedback.
Thanks & Regards
Team Ubuy
Thank you for taking the time to share your feedback with us. We really appreciate your feedback. We would like to inform you that we are just a mediator between the seller and end-user, the warranty can be availed from the Manufacturer. Once you contact the Manufacturer and they confirm for replacement, we can arrange it to your place. We are really sorry for the inconvenience caused to you.
Thank you once again for your valuable feedback.
Thanks & Regards
Team Ubuy