CB
Charles B
1 reviews | Active since May 2025
09 May 2025, 11:36
I bought a number of similar products from different suppliers (gaskets for my coffee machine) that were difficult to source locally
I bought a number of similar products from different suppliers (gaskets for my coffee machine) that were difficult to source locally. Delighted. Negative aspect is that not all items were clearly labelled as to which supplier they came from which caused some confusion.
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UBUY's replyOfficial
10 May 2025, 07:39Hello Charles
Thank you so much for taking the time to leave such thoughtful feedback. We’re thrilled to hear you’re delighted with our gaskets and that we could help solve your sourcing needs! Your satisfaction is our top priority, and we truly appreciate your support.
We sincerely apologize for the confusion caused by the labeling of the items. This is valuable feedback, and we’ll take immediate steps to improve clarity on packaging to ensure it’s always easy to identify products from our brand moving forward. Your insight helps us grow, and we’re grateful for it!
If you ever need assistance in the future or have questions about an order, please don’t hesitate to reach out. We’d be happy to help in any way we can. Thanks again for choosing us. We look forward to serving you again soon!
Warm regards,
Team Ubuy
Thank you so much for taking the time to leave such thoughtful feedback. We’re thrilled to hear you’re delighted with our gaskets and that we could help solve your sourcing needs! Your satisfaction is our top priority, and we truly appreciate your support.
We sincerely apologize for the confusion caused by the labeling of the items. This is valuable feedback, and we’ll take immediate steps to improve clarity on packaging to ensure it’s always easy to identify products from our brand moving forward. Your insight helps us grow, and we’re grateful for it!
If you ever need assistance in the future or have questions about an order, please don’t hesitate to reach out. We’d be happy to help in any way we can. Thanks again for choosing us. We look forward to serving you again soon!
Warm regards,
Team Ubuy
UBUY's reply10 May 2025, 07:39
Official
Hello Charles
Thank you so much for taking the time to leave such thoughtful feedback. We’re thrilled to hear you’re delighted with our gaskets and that we could help solve your sourcing needs! Your satisfaction is our top priority, and we truly appreciate your support.
We sincerely apologize for the confusion caused by the labeling of the items. This is valuable feedback, and we’ll take immediate steps to improve clarity on packaging to ensure it’s always easy to identify products from our brand moving forward. Your insight helps us grow, and we’re grateful for it!
If you ever need assistance in the future or have questions about an order, please don’t hesitate to reach out. We’d be happy to help in any way we can. Thanks again for choosing us. We look forward to serving you again soon!
Warm regards,
Team Ubuy
Thank you so much for taking the time to leave such thoughtful feedback. We’re thrilled to hear you’re delighted with our gaskets and that we could help solve your sourcing needs! Your satisfaction is our top priority, and we truly appreciate your support.
We sincerely apologize for the confusion caused by the labeling of the items. This is valuable feedback, and we’ll take immediate steps to improve clarity on packaging to ensure it’s always easy to identify products from our brand moving forward. Your insight helps us grow, and we’re grateful for it!
If you ever need assistance in the future or have questions about an order, please don’t hesitate to reach out. We’d be happy to help in any way we can. Thanks again for choosing us. We look forward to serving you again soon!
Warm regards,
Team Ubuy